Product Manager

Location: California

Primary Accountabilities and Responsibilities:

Define and develop the support services to complement the new technology solutions for the Service Provider market. The solutions span the following technologies: Packet Voice - Voice over IP, Voice over Frame/ATM. Scope out the support needs required for these products and technologies to be successfully launched, procure resource commitments and development approval, and drive the implementation through cross-functional organizations, sales and field marketing teams. Responsible for: producing requirements document detailing the service support strategy for Packet Voice, feature contents, target markets; establishing close relationships with the BUs and defining services roadmap aligned with the BU product roadmap; responding to strategic RFP/RFI; developing a delivery strategy through partners; developing pricing (with finance), market forecasts and launch timetables; supporting the Solution Managers to define the packing scheme and feature sets; ongoing measurement of product acceptance. Interface with the Business Unit to align the support service program with the product evolution. Also have need for a Product Manager with strong technical background in optical networking, SONET, WDM, and ATM networks.

Credentials / Knowledge / Skills Preferred:

Requires BS, MBA or equivalent plus 5 years of Product Management experience in telecommunications industries. Must have experience in launching a product, setting pricing and business models, with strong technical background and understanding of new technology and industry standards. Understanding of customer experiences and deployment challenges to support new technology solutions a plus. Must be results-driven with good business acumen. Must be able to interact with customers, management and peers with ability to influence them. Requires excellent verbal and written communication skills and ability to work independently and drive issues to closure.

Package: Competitive compensation package

Contact:

Dewaine James

djames@bestworld.com

Executive Search Consultant

BEST/World Associates, Inc.

Arlington, Texas

(817) 861-0000 (800) 749-2846 FAX (817) 459-2378

A N E Q U A L O P P O R T U N I T Y E M P L O Y E R

* * * * *